Residential services

Led by a Senior Management Board, with over 30 years’ experience and a shared passion for recovery, our dedicated and professional teams work hard to provide hope, strength and solutions. This approach ensures that every unique individual journey towards total recovery and wellbeing is a supported, effective and a sustainable one. Transforming lives is what we do at Steps Together, by walking alongside our clients, their families and others to help everyone RESET, REFRAME and RECOVER through our innovative values led range of services.

Our core values set the foundation of everything Steps Together’s services and teams deliver, ensuring that our values are at the very heart of your care and support.

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We are

Safe

Tenacious

Enduring

Professionally responsive

Stronger together

Conditions we treat

Our expert multi-disciplinary treatment services for addiction, mental health and wellbeing have been professionally designed to provide our clients, their loved ones or their employers with sustainable solutions for addiction and poor mental health.

Built on the very best UK and international best practice, our winning combination of clinical and therapy programmes are uniquely designed to treat a range of addictions, behaviours and mental health conditions.

Drug and alcohol addictions we treat

Drug and alcohol related addiction affects over 1 million adults in the UK every year, and countless families, loved ones, communities and public services like our NHS and emergency services.

At Steps Together we have dedicated, expert multi-disciplinary teams, who work with evidenced based programmes of therapy, combined with our professional clinical care designed to meet the very unique needs of each individual.

We provide a range of residential and non-residential (outpatient) solutions for:

  • Residential ServicesAlcohol addiction
  • Residential ServicesIllicit (illegal) drugs and prescribed medication addictions
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Allied addictions we treat

Addiction to either drugs or alcohol doesn’t happen in isolation, and there can be many underlying issues to cause someone to become addicted to substances, or at significant risk of addiction to drugs or alcohol. We offer a range of programmes that are perfectly designed to treat:

  • Residential ServicesGaming, or gambling addiction
  • Residential ServicesWork addiction
  • Residential ServicesSex, pornography, love or relationship addiction
  • Residential ServicesDigital & technology addiction

Mental health and emotional wellbeing conditions we treat

Poor mental health affects nearly 1 in 6 people weekly, which often leads to unhealthy use of drugs, medication or alcohol. Steps Together supports individuals and their families to secure excellent emotional, mental health and wellbeing through our range of specialist residential and non-residential (outpatient) services that can support anyone experiencing difficulty with:

  • Residential ServicesAnxiety, stress & burnout
  • Residential ServicesPersonality disorders
  • Residential ServicesDepression or low mood
  • Residential ServicesObsessive compulsive disorders (OCD)
  • Residential ServicesAttention deficit hyper-activity disorder (ADHD)
  • Residential ServicesTrauma & post traumatic stress disorder
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Our clinical care

Our clinical care and treatment options at Steps Together are an integral part of any individuals’ recovery journey from addiction or poor mental health and poor physical wellbeing. This is the essential first step to help you RESET, and prepare you physically and medically to engage fully with our extensive range of psychological therapy services, designed to help you REFRAME your psychological health and wellbeing, before your move on to achieve your ultimate recovery goals.

Our psychiatry and clinical treatment programmes are led and designed to match the very best clinical excellence, and closely follow clinical guidance from the National Institute of Clinical Excellence (NICE), ensuring that our treatment programmes support our core values of safety, effectiveness and responsive care and treatment.

Managed by our dedicated residential (inpatient) and non-residential (outpatient) clinical teams, these services are closely monitored by the Care Quality Commission (CQC) and operate in-line with the most up-to-date Public Health England (PHE), UK Government Department of Health & Social Care (DHSC) and The National Institute of Clinical Excellence (NICE) guidance and regulations.

Offering a range of professional clinical services, Steps Together are able to respond fully to your unique clinical care, providing the most responsive physical care and clinical treatment to match your unique needs through the following treatment services:

  • Residential ServicesResidential (inpatient) clinical detoxification programmes
  • Residential Services(Drugs or alcohol)
  • Residential ServicesSpecialist psychiatry/mental health assessment & treatment
  • Residential ServicesSpecialist substance addiction assessment & treatment
  • Residential ServicesNon-residential, home clinical detoxification services
  • Residential ServicesPrivate weekly GP health screening/monitoring clinics
  • Residential ServicesSpecialist occupational health support
  • Residential ServicesPhlebotomy & blood testing services (outpatient)
  • Residential ServicesBBV (Blood Borne Virus) testing and treatment services
  • Residential ServicesPrivate relapse prevention medication service & clinical
  • Residential ServicesReview

Our therapy services

The journey to securing excellent mental health and wellbeing, or recovery from addiction can be scary, long, sometimes painful and difficult to achieve alone. Our range of residential (inpatient), and non-residential (outpatient) psychiatry, therapy and counselling programmes are key to help you on this journey to recovery.

We will stay by your side every step of the way whilst you and your loved ones explore the very real thoughts, feelings and behaviours that need to be understood and changed for a successful outcome. Our evidence based range of programmes are expertly designed and delivered by a fully qualified team of psychiatrists and counselling therapists, registered with the British Association of Counsellors and Psychotherapists (BACP), to ensure that our clients, their families and others receive the very best regulated and ethical therapy to ensure a successful recovery from mental health, poor wellbeing and addiction.

Offering an eclectic mix of discreet, confidential and private therapy programmes for our residential and non-residential (outpatient) clients, ensures we deliver treatment and therapy programmes that are adapted to suit the needs of each individual, family or group. These include some of the most effective and evidence based treatment approaches that address a vast range of addictions, disorders and emotional and mental health issues.

We design services that respond fully to each individual’s circumstances, and enable our expert therapy and treatment advisors to find the best possible service and programme to help everyone secure lasting recovery in their lives. Using a holistic mix of therapy approaches, we are able to help you explore all aspects of your life and find solutions to the things you or your loved ones find most challenging.

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Residential services

Our UK based collection of primary residential inpatient detoxification and rehab centres can be the most effective solution for individuals and families to achieve recovery away from home. At Steps Together, we understand that sometimes staying at home isn’t the best option to deal with addictions or poor mental health and wellbeing.

We recognise that leaving home, family and work to enter residential treatment can be difficult, embarrassing and scary for many people. That’s why at Steps Together, we ensure all our facilities provide a homely, warm and welcoming environment to ensure you have the most comfortable stay. We want you be able to settle in and relax with peace of mind, so that you can be fully focused on your recovery treatment and therapy programmes.

At Steps Together, we carefully blend clinical treatment, therapy, hospitality and accommodation to provide you with the perfect holistic environment, all under one roof, to help you enjoy your stay and make the most of your treatment programme and recovery.

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Bedroom accommodation

At Steps Together we understand the need for your privacy and dignity, so we ensure we create and furnish our bedrooms to provide you with the perfect sanctuary to enable you to relax and enjoy a good night’s sleep.

Throughout our properties, we offer a selection of room types that range from our classic standard room, to our executive suites, each with their own specific range of amenities for the perfect stay. Please check each individual property page, and talk to our expert treatment advisors to understand more about the choice and availability of rooms at each property.

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Housekeeping

We want you to focus on you, and your own recovery. At each of our locations, our dedicated head housekeepers and their team will provide everything you need to enjoy your stay, and ensure our properties remain clean, tidy and comfortable.

Each and every bathroom and bedroom will be serviced daily, with fresh towels and linen available as required. Throughout our properties, we offer varying levels of personal laundry services for your clothes. This can range from self managed personal clothing laundry using our dedicated laundry rooms, to a fully managed personal laundry service by our discreet and dedicated housekeeping staff. Please check each individual property page, and talk to our expert treatment advisors to understand more about the choice and range of laundry services at each property.

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Catering & refreshments

At Steps Together we understand the importance of wholesome, nutritious, quality food. Our dedicated in-house catering teams work hard to design a varied menu each month that uses the freshest, seasonal and locally sourced produce whenever possible.

A varied light breakfast menu, wholesome lunch choices and a comforting evening meal, ensure we are committed to helping you replenish and maintain the essential vitamins and minerals for your excellent physical wellbeing.

Throughout the day, access to snacks, hot and cold drinks, and fresh fruit are readily available to keep you refreshed while you concentrate on your recovery.

Facilities

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Across our properties, we ensure our spaces provide a welcoming, homely atmosphere to ensure you are able to rest, connect and socialise.

  • Residential ServicesCommunal lounge and dining areas to ensure connection with each other for fun, games and sociable evenings and events.
  • Residential ServicesSky TV in our communal lounges allow our clients to connect with the most important events and shows in their life, whilst ensuring individual bedroom SMART TV offers the opportunity to connect your own personal apps.
  • Residential ServicesFREE Wi-Fi throughout our properties helps keep you connected.
  • Residential ServicesComfortable group therapy and private counselling spaces, ensuring the most discreet and private therapy space to explore thoughts, feelings and emotions that help you reframe your life.
  • Residential ServicesDedicated clinical treatment rooms to ensure you have the very best private, dignified care and treatment.
  • Residential ServicesSpace and time to connect with nature… our facilities offer a mixed amount of garden space, and plenty of opportunity to get out beyond this as part of our monthly programme to enjoy other spaces in our countryside or communities.

Aftercare

When you join Steps Together, you join a new recovery family and we want to ensure you stay well and we continue to walk alongside you on your journey. As part of your residential treatment programme, we include FREE aftercare for 12 months, to ensure you are properly settled at home and supported on your journey.

Your aftercare package is important to help you stay connected and well, so we offer:

  • Residential ServicesA FREE telephone advice service – You may have days when you are really struggling, or simply want to just reconnect and say ‘Hi’ to your favourite team members. Day or night you can call direct your residential treatment centre and speak to the team.
  • Residential ServicesA FREE weekly aftercare group session held at the treatment centre of your choice, or digitally via Teams or Zoom. This is a great way to keep connected you friends, your treatment centre and the team, whilst hearing, seeing and celebrating each other’s achievements in recovery and supporting each other to keep on track.
  • Residential ServicesA FREE monthly family workshop – we believe it is essential that family members are able to access the support, space and time that they need in order to repair their lives, and for the focus to be solely on them at this stage and not their loved one. This is a perfect opportunity to help families develop their own network of support with other family members and have dedicated space and time to share their experiences in a safe and discreet environment, which can be accessed digitally.

Non-residential (outpatient) services

If that isn’t enough, our enhanced range of non-residential outpatient services may be just what you and your family or friends need. These services offer an additional range of (chargeable) services that can really make a difference, and may include:

  • Residential ServicesWeekly private counselling
  • Residential ServicesRelapse prevention medication – beat the cravings!
  • Residential ServicesWeekly family or relationship therapy
  • Residential ServicesSpecialist psychiatry assessments
  • Residential ServicesStep down support sessions, known as 5-4-3-2-1
  • Residential ServicesSpecialist counselling in eating disorders or sex
  • Residential ServicesSpecialist therapy retreats in the beautiful Fenny Bank Cottage
  • Residential ServicesLove and relationships addictions
  • Residential ServicesThe perfect getaway for you and your new found friends in recovery
  • Residential ServicesIntensive family therapy retreats

For more information about the extended range of non-residential services, please click here or contact us today for more information on 0330 175 7031.

Get help today

To take your first step please call or fill in the form and a member of our team will be in contact as soon as possible.

Please note from 9am to 10pm we will endeavour to respond to this form within 1 hour. After 10pm we will respond by 10am, 7 days a week.

Please fill in the form or call 0330 175 7031.