Bank House2024-07-01T21:38:04+00:00

Bank House, Sutton-in-Ashfield, Nottinghamshire

Bank House, the first Steps Together treatment centre to open its doors in 2017, is a testament to the commitment of Steps Together to providing affordable, quality, and effective addiction treatment to those in need. Located in Nottinghamshire, Bank House has been providing treatment to individuals and families for over six years, and remains one of the most affordable treatment centres in the country.

The vision of Steps Together is clear – Steps Together Group provide a collection of Private Residential and Non Residential treatment services that support individuals, families, employers and communities who are to provide the best possible service to those experiencing difficulty with, or affected by the devastating impact that addiction or poor mental health has on their lives and wellbeing.

Bank House takes this vision to heart, offering a range of rehabilitation treatment options that are tailored to each individual. From residential services to outpatient services, as well as family and community support, Bank House is dedicated to helping those in need find the strength and courage to make a change.

The treatment programmes at Bank House are designed to meet the needs of each individual, taking into account their unique circumstances and providing the most appropriate care. Bank House staff members are dedicated to providing a safe and secure environment for all of their clients, and strive to ensure that everyone receives the best possible treatment.

Bank House Facility is a residential facility located in Sutton-in-Ashfield, Nottinghamshire that offers a homely and tranquil environment to its clients. The facility provides:

  • 13 standard single ensuite bedrooms
  • Two twin shared ensuite rooms
  • Two executive double rooms
Bank-Hous

Take your first steps to recovery

Call 0330 175 7031 (local rates applied)

At Bank House, we understand the huge difficulty in seeking help for addiction and the struggle of coming to terms with it. We are a treatment centre founded and run by a team of experienced professionals and individuals who have been through the same trials and tribulations of addiction and recovery.

The Bank House team is made up of a combination of nurses, support staff, housekeeping and catering staff. Each team member has worked closely with those living with addiction and understands the unique needs of each individual. We are committed to providing the best care to each of our clients in a homely and welcoming environment.

Our team members have many years of experience in the areas of detoxification, rehabilitation, and addiction recovery. They have first-hand knowledge of the treatments that have proven to be the most effective in helping those with addiction. Bank House offers an innovative and balanced treatment programme, combining a diverse range of evidence based therapies and treatments alongside a dynamic weekly programme of physical and psychological activities.

During the working day, our programme is delivered in our dedicated non-residential (outpatient) centre, known as George House, where you can really connect with therapy in our comfortable and spacious group therapy spaces, or one-to-one therapy rooms. Our programme blends the very best clinical approaches to physical health, alongside our expert therapy programme for psychological change and wellbeing.

Bank House is a shining example of the Steps Together vision – providing the best possible treatment to those in need, in a safe and secure environment, and at an affordable cost. For those in need of addiction treatment, Bank House is the place to turn.

Let us help find the right path for you... Click here

Our facility at Bank House includes:

  • Bright dining room area
  • 24 hour clinical care
  • Comfortable communal lounge with large flat screen SKY TV
  • Off-site recovery hub/programme centre
  • Discreet outside courtyard and BBQ area
  • Dedicated enclosed smoking area
  • Client laundry facilities and service
  • Client laundry facilities & service
  • Home cooked meals and refreshments by in-house chefs
  • Allergies / religious dietary requirements can be accommodated

How to find us

Finding Bank House, located in Sutton-in-Ashfield, Nottinghamshire, has never been easier. With convenient access from Cheshire, Derbyshire, Nottinghamshire, Chesterfield, Sheffield, The Midlands, and beyond, Bank House is the ideal location for recovery.

Steps Together’s dedicated recovery team is available to arrange transportation for you or your loved one from home or a mainline train station. While transport fees may apply, the recovery team can provide additional information about these fees.

For those planning to travel to Bank House, the address is: Bank House, Church Street, Sutton-in-Ashfield, Nottinghamshire, NG17 1EX.

Bank House provides an effective and comfortable recovery experience, this includes 24/7 medical and nursing care, 12-step programmes, group and individual therapy and more.

If you or your loved one are in need of our private treatment services, contact our admissions team today for a free and confidential discussion. Steps Together is here to make your recovery journey as comfortable and efficient as possible. Call 0330 175 7031 today.

Steps Together recognises that everyone’s journey is unique and that each individual needs different levels of assistance in order to reach their recovery goals. That’s why we offer a variety of locations to meet the needs of each individual. To learn more about other locations available with Steps Together, please click here.

Care Quality Approved

Care Quality Commission

Our facility at Bank House has been inspected and regulated as ‘Good’. Each of our facilities are regulated by CQC who make sure health and social care services provide people with safe, effective, compassionate, high-quality care, encouraging care services to improve.

Real stories from our previous clients

real-stories

“I can’t imagine to this day what it was like for my parents, a mix of relief that I had finally agreed and disbelief that this is what it had come to.”

Ben, sober since January 2019

Our treatment centre locations

If you’re looking for the best residential services for lasting recovery, look no further than Steps Together. Our team of professionals are dedicated to providing the highest standards of care and support, in a safe and secure environment.

Rainford Hall, St. Helen’s, Merseyside

Rainford Hall, St. Helen’s, Merseyside

Fenny Bank Cottage, St. Helen’s, Merseyside

Fenny Bank Cottage, St. Helen’s, Merseyside

Bank House, Nottinghamshire

Bank House, Nottinghamshire

The Chestnuts, Leicestershire

The Chestnuts, Leicestershire

George House, Nottinghamshire

George House, Nottinghamshire

Elizabeth House, Nottinghamshire

Elizabeth House, Nottinghamshire

Get help today

To take your first step please call or fill in the form and a member of our team will be in contact as soon as possible.

Please note from 9am to 10pm we will endeavour to respond to this form within 1 hour. After 10pm we will respond by 10am, 7 days a week.

Please fill in the form or call 0330 175 7031.

Frequently asked questions

What is rehab?2024-05-20T11:32:24+00:00

Rehabilitation (rehab) typically refers to a program or facility designed to help individuals recover from addiction, injuries, or other medical conditions. In the context of addiction, rehab programs aim to help individuals stop using drugs or alcohol through a combination of therapy, medical treatment, and lifestyle changes.

How much does rehab cost in the UK?2024-05-20T11:31:52+00:00

The cost of rehab in the UK can vary widely depending on the type of facility, the length of stay, and the services provided. Prices can range from £3295.00 to £6995.00 per week for private rehab facilities. Some luxury facilities may charge significantly more.

Is rehab free in the UK?2024-05-20T11:31:27+00:00

Yes, there are free rehab options available in the UK through the National Health Service (NHS). However, the availability of free services may vary by location, and there might be long waiting lists. Charities and non-profit organizations also offer free or subsidized rehab programs.

What happens in rehab?2024-05-20T11:31:05+00:00

In rehab, patients typically undergo an initial assessment followed by a detoxification process if necessary. This is followed by a structured program of therapy, which may include individual counseling, group therapy, and other activities aimed at recovery and skill-building for a sober life.

Does rehab work?2024-05-20T11:30:45+00:00

Rehab can be effective, especially for those who are committed to recovery. The success of rehab varies depending on the individual’s circumstances, the type of addiction, the quality of the program, and the level of support provided during and after the program.

How long is rehab?2024-05-20T11:30:27+00:00

The length of time spent in rehab can vary. Common durations include 30 days, 60 days, or 90 days. Some individuals may benefit from longer stays, depending on the severity of their addiction and their recovery progress.

How to get into rehab?2024-05-20T11:30:04+00:00

To get into rehab, an individual can start by consulting with a healthcare provider for an assessment and referral. Alternatively, one can directly contact rehab centers to inquire about admission requirements and availability.

How long is drug rehab?2024-05-20T11:29:44+00:00

The duration of drug rehab is similar to general rehab durations—typically 7, 14, 21, 28, 42, 56, 70, or 84  days. Some programs may offer shorter or longer stays based on the individual’s needs.

What happens at drug rehab?2024-05-20T11:29:22+00:00

Drug rehab usually involves detoxification, followed by structured therapy sessions. These include cognitive-behavioral therapy, counseling, group meetings, and sometimes supplementary activities like yoga or meditation, all aimed at helping individuals overcome their drug addiction.

What does the treatment programme involve?2024-01-12T11:06:10+00:00

Our programmes at Steps Together have been carefully designed to ensure clients receive the best possible clinical and therapy care at all times. Our programmes involve both individual and group therapy sessions coupled with presentations, meetings, wellbeing, holistic therapies and aftercare.

We will support and guide our clients by providing the right tools to connect them to the resources they will need for ongoing recovery. No two days will be the same in treatment as we have many different therapy sessions on offer to all our clients. Our therapeutic day will begin at 9am and run through the day to 7pm, Monday to Sunday.

To read more about our Therapy Approach at Steps Together please click here.

How long will I need to stay in rehab?2024-01-12T11:06:53+00:00

Choosing the right addiction recovery programme is essential for long-term recovery. It is important to select a programme that is the right fit for each client’s individual needs and goals. Each programme has its own unique approach to recovery and should be evaluated for its efficacy, structure, and support.

At Steps Together, we offer a variety of programmes to assist clients in recovering from addiction and poor mental health. Our programmes range from 7 nights to 84 nights, and are designed to provide the most comprehensive care and support for clients. We also offer extended programmes including Aftercare, Support Packages, and move on facilities such as Elizabeth House (Secondary Care).

Clients should focus on what is going to bring them the highest chance of long-term recovery. This means looking for a programme that provides the appropriate tools and support to maintain recovery. At Steps Together we believe in providing the highest quality care and support for our clients. Our goal is to provide them with the best chance of sustained recovery, and we strive to ensure that each client is able to achieve their desired outcomes.

Please see below treatment programmes we offer:

7 nights

14 nights

21 nights

28 nights

42 nights

56 nights

84 nights

We offer a range of treatment programmes for our clients, their families and their colleagues. For a free and confidential discussion please call 0330 175 7031 today.   

How long does a detox take?2024-01-12T11:06:55+00:00

Detoxing from drugs or alcohol is not a one-size-fits-all process. The process of Steps Together’s detox programme varies and could take anywhere from a few days to several months. How long a detox takes depends on many factors, such as the substance or substances used, how often it was taken, how much was taken, and the clients medical history and age.

Steps Together offers a comprehensive detoxification programme designed to help individuals safely and comfortably detox from drugs and alcohol. Before admission to the programme, our clinical team will assess the client and determine what type of detox is best suited to their situation.

Detoxing from drugs or alcohol can be a difficult and uncomfortable process, but it can also be life-saving. Steps Together’s detox programme is designed to help individuals safely and comfortably detox from drugs and alcohol and start the journey to a healthier, drug- and alcohol-free life.

To read more our Clinical Approach at Steps Together please click here.

Can I bring my phone or laptop?2024-01-12T11:06:58+00:00

Bringing a phone or laptop to Steps Together’s rehab centre can be a great way to stay in touch with family and friends while in treatment, but it is important to understand the guidelines of the facility before bringing your devices.

Our centres allow clients to bring their personal devices, such as cell phones and laptops, to help them stay connected with their loved ones and for entertainment purposes. However, there are some restrictions in place that should be followed.

Phones and laptops are typically only allowed to be used during certain times throughout the day, such as during downtime or before bedtime. They are usually prohibited from being used during groups and activities, as the staff wants to ensure that all clients are actively participating in the treatment programme. Additionally, game consoles are typically not permitted in our facilities.

It is important to keep in mind that our facilities have a “no tolerance” policy for devices that are used inappropriately. This could include using your device to access inappropriate websites or talking to people who could be a potential threat to your sobriety.

Please check each individual property page, and talk to our expert treatment advisors to understand more about the choice and availability of rooms at each property. Call 0330 175 7031 today.

I have food allergies / religious dietary requirements, can they be catered for?2024-01-12T11:07:00+00:00

It is important for our clients to provide Steps Together’s Treatment Advisors with all the necessary information before their arrival. This includes any food allergies and dietary requirements that the client may have. In addition, the use of protein shakes, weight gain supplements or vitamin supplements should not be used without authorisation from the clinical team. By following these guidelines, our clinical team can ensure that our clients receives the best possible care.

For further information about our Residential Services please click here.

What do I get for my money?2024-01-12T11:01:18+00:00

Steps Together works hard to ensure you get the right treatment package for your needs, ensuring that your money is well spent on your future. We offer a range of programmes and services that help you do this in ALL our services

Our Reset programmes offer you a range of clinical treatments and detoxification plans to help you STOP using drugs or alcohol without the unpleasant side-effects. We offer a range of Residential Services and Non Residential (Outpatient) Services that are delivered by our very own healthcare professionals.

Reframing your life is really important. This is the opportunity to stop and place a new framework around your lifestyle. Our expert therapists will help you do exactly this, ensuring that you can find new ways of securing a more stable and healthy lifestyle, free from your addiction.

Your Resettlement is key to the ongoing process of recovery. Our range of additional services* are designed to ensure you remain strong in your recovery and include counselling and therapy for you and your family. We offer a range of online, face to face and longer term residential packages of support for you.

Our programmes at Steps Together have been carefully created to ensure that you receive the best care at all times. The programmes involve both individual and group therapy sessions coupled with presentations, meetings, wellbeing, holistic therapies and aftercare.

We will support and guide you by providing the right tools to connect you to the resources you will need for your ongoing recovery. No two days will be the same in treatment as we have many different therapy sessions on offer to all our clients. Our therapeutic day will begin at 9am and run through the day to 7pm, Monday to Sunday.

We offer a range of Residential Services and Non Residential Services which can be found here.

How much does treatment cost?2024-01-12T11:01:33+00:00

Our treatment package costs are designed around your budget and your very own unique recovery goals.

Our professional team will ensure that your chosen programme is going to provide you with the best possible clinical care, alongside a therapy programme that will really help you change your life for many years to come. This can include Non- Residential (Outpatient) Services, alongside our high quality Residential Treatment Programmes.

We understand that everyone works hard for their money, and that investment in the right treatment programme for you, can be a difficult choice.

Our expert team at Steps Together are here to stand by your side and support you to make the right choices and find the right package for your needs. Ensuring we can treat you safely, and help you reset your life for the future.

“You are unique, and we want to help you stay that way and achieve your dreams!”

Can I bring my car to treatment?2024-02-07T14:19:16+00:00

It is common for clients to have concerns about transportation to the facility. At Steps Together we ask our clients that they not drive themselves to the facility, and it is recommended to have a family member or friend bring you in. This not only ensures your safety but also provides emotional support during this crucial time.

However, if this is not possible, the facility can help arrange for a taxi service or driver to bring you in. Many facilities understand the importance of having a support system during the initial stages of treatment and will do their best to accommodate your needs.

What support do you offer after treatment?2024-01-12T11:01:50+00:00

At Steps Together we know that Aftercare Services are an integral part of the recovery process to ensure a long- term sustainable recovery. This is why we offer numerous Residential and Non- Residential (Outpatient) Services which will give you the support meetings and network to help you maintain your sobriety.

Our Residential Support Services include:

Aftercare

  • A FREE weekly Aftercare Group Session (12 months)
  • A FREE Telephone Advice Service
  • A FREE monthly Family Workshop

Enhanced Aftercare Therapy

  • Private 1-1 Counselling Packages
  • 5-4-3-2-1 Post Discharge Package
  • Family Specialist Counselling & Therapy Care Therapy & Mediation

Click here to read more about our Residential Services at Steps Together please click here.

Non Residential (Outpatient) Services include:

  • Weekly Private Counselling
  • Weekly Family or Relationship Therapy
  • Step Down Support Sessions, known as 5-4-3-2-1
  • Specialist Therapy Retreats in the beautiful
  • Fenny Bank Cottage, or The Laurels.
  • The perfect getaway for you and your new found friends in Recovery
  • Relapse Prevention Medication – Beat the Cravings!
  • Specialist Psychiatry Assessments
  • Specialist Counselling in Eating Disorders or Sex, Love and Relationships Addictions
  • Intensive Family Therapy Retreats

For more information about the extended range of Non-Residential (Outpatient) Services, please see download our brochure here or contact us today for more information on 0330 1757031.

 

What are the age ranges of people who come into rehab?2024-01-12T11:02:00+00:00

It’s important for people to understand there is not just one face of addiction or poor mental health. The disease of addiction and mental health issues affects people of all ages, gender, races and social classes. There are stigmas associated with people experiencing difficulties with poor mental health and addiction, which could hinder people from getting the right help.

At Steps Together, we are dedicated to helping anyone who needs it, regardless of their age or background. We are committed to providing a safe and supportive environment, and we strive to ensure that everyone is given the help and support they need. If you or someone you know is struggling with mental health issues or addiction, please get in touch with us today, and we will do our best to help.

To view our properties at Steps Together please click here.

How do I pay for treatment?2024-01-12T11:02:06+00:00

There are a number of ways you can pay for your treatment at Steps Together, you can either pay via BACs, cash or debit/credit card. All major credit cards are accepted. A deposit is required before entering treatment and the full balance will be made upon arrival.

For Residential Services and Non-Residential Service prices please call 0330 175 701 today, for a FREE and confidential discussion with one of our expert treatment advisors.

Will I be able to leave the property unattended?2024-01-12T11:02:26+00:00

At Steps Together, we understand the importance of our client’s safety and security during their stay.  In the event that a client needs to leave the property unattended, we have a number of measures in place to ensure the safety of everyone in the centre, when leaving the centre you will be accompanied by at least one member of staff or senior peer when off site. All staff members are fully trained in a number of safety protocols and will be able to react quickly to any emergency.

Although we understand that leaving the property unattended can be a worry, we are confident that our safety and security measures are in place to ensure your safety and peace of mind. We are committed to providing a safe and supportive environment for everyone in the centre and we will do everything we can to ensure this.

If you have any questions or concerns about leaving the property, please do not hesitate to contact us. Our team are always happy to answer any questions and provide advice and support 0330 175 7031.

What items do I need to bring with me into treatment?2024-01-12T11:02:34+00:00

Coming into rehab can be a daunting experience for many. Clients may not know what to expect or may forget to bring essential items with them when packing their suitcase. To make the transition into rehab easier, some of our rehab centres offer a shop service that can be accessed once a week. . Clients are also able to order items online for delivery, the order will be checked with a member of staff upon arrival.

Please see below a list of suggested items you may want to bring with you into treatment.

Suggested items to pack:

  • Gym attire
  • Comfortable clothing
  • Laptop / Phone
  • Cigarettes/ vape
  • Family photos
  • Liver function test (if you have them)

 

Repeat medications from your GP, any prescribed medication must be brought in its original box, please ensure you bring enough for your treatment stay.

To read more about our locations please click here.

Is the facility staffed 24 hours a day?2024-01-12T11:02:43+00:00

At Steps Together, we are dedicated to providing a safe and secure environment for our clients. Our 24-hour staffing and CCTV surveillance help us to ensure that our clients are as safe as possible and that our rehab centres are secure. We are committed to providing the highest level of care and support for our clients and we will continue to do so.

To read more about our Residential Services please click here.

Will I receive a refund if I decide to leave treatment early?2024-01-12T11:02:54+00:00

It’s important for our clients to understand the terms and conditions of our treatment programmes before agreeing to come into treatment. In particular, it is important to understand the clause regarding refunds in the event of early termination. In the event of leaving before the end of the agreed discharge date, or if the client is discharged by the company due to a breach of contract terms, the client will not be eligible for any refund on the balance of bed nights not completed.

To read more about our therapy approach please click here.

Will I have to share a bedroom/ bathroom?2024-01-12T11:03:02+00:00

At Steps Together we understand the need for your privacy and dignity, so we ensure we create and furnish our bedrooms to provide you with the perfect sanctuary to enable you to relax and enjoy a good night’s sleep. Throughout our properties, we offer a selection of room types that range from our classic Standard rooms, to our Executive suites, each with their own specific range of amenities for the perfect stay.

Please check each individual property page, and talk to our expert treatment advisors to understand more about the choice and availability of rooms at each property. Call 0330 175 7031 today.

Can my family/friends visit?2024-05-15T13:13:12+00:00

Steps Together strive to have flexible visiting hours that accommodate the schedules of our clients and their visitors. This allows for more meaningful interactions and support for our clients without unnecessary restrictions on visiting times. The only time a client would be asked to not go off site is if they are not medically fit to do so (day one of a detox for example) this is for the safety of the client and is decided by the Clinical Lead or Registered Manager, however, the client may still have an on-site visit.

In addition, our facilities have implemented routine drug and alcohol testing for their clients upon their return from any outside visits. This policy has been put in place to ensure the safety and well-being of all residents and maintain a clean and sober environment.

*Please check each facility for visitation policy

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