Insurance Coverage

Home Insurance Coverage

To help secure long-term recovery for those experiencing difficulty with poor mental health and addiction, the Steps Together Group are currently accepting clients from the following Health Insurance providers:

Cigna

Cigna promotes healthy living to help prevent poor mental and physical health. Cigna health insurance is designed to provide coverage for some or all of the costs of private healthcare, giving you peace of mind that you, a family member or colleague will have access to the very best treatment at a time and place that is convenient to you.

Bupa

Bupa health insurance does more than just care for your physical and mental health. It gives you peace of mind when you need it most. Benefits include access to quick and easy digital GP service and a choice of private healthcare providers. Bupa’s private health insurance also includes mental health support for a range of conditions.

WPA

WPA health insurance is designed to cover some or all private healthcare costs, from consultations and tests through to treatment. It gives you peace of mind that you or a family member will have access to the best care at a time and place convenient to you.

Please ensure you check your insurance provider about the level of coverage before you reach out to Steps Together.

 

All admissions via Health Insurance Coverage must be pre-authorised by both the insurer, the client, and the admissions team at Steps Together.

 

Whilst Steps Together work alongside Healthcare Insurance providers, individual eligibility for payment coverage is determined by the insurer themselves, not The Steps Together Group.

 

The process for obtaining detoxification or rehabilitation treatment does often vary between each Healthcare Insurance provider, however please see below a rough process guide.

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Admission to Steps Together via
Insurance Coverage

Call the Healthcare Insurer directly to confirm policy coverage, policy level and your eligibility for treatment.

Obtain referral from Healthcare Insurer to a member of the team at Steps Together.

Our medical team will then determine eligibility and approve your details with the Healthcare Insurer, if appropriate.

Steps Together will then receive authorisation from the Healthcare Insurer to admit you into treatment.

Our admissions team from Steps Together will then complete a standard telephone pre-assessment with you, and finalise date and time of admission.

Take the First Step Towards Recovery

Steps Together offers personalised support and proven treatments, providing the care, guidance and encouragement you need to move forward with confidence and build a healthier future.

+44 330 053 3962
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