"Every member of the team was like a family. It really helps that most of them are in recovery themselves. I was able to draw a lot from their own experiences and that has definitely enhanced my recovery hugely"

"Very friendly understanding staff that do the upmost of their abilities to aid in your recovery. Really well structured meetings/activities that helped massively with my recovery. Every single one of the staff are exceptional- they are so passionate and highly skilled at what they do. I felt loved and supported and that they all just wanted the very best for me. They make Elizabeth House the incredible place it is and are true life savers"

"Elizabeth House was a game changer for me, having been in rehabs before and relapsed"

"Steps Together has been a lifeline for me. You feel part of the family and I cannot be more thankful. I enjoyed my stay whilst doing deep therapy. It was exactly what I needed when I started treatment, a very special place, Bank House will live in my soul forever"

"The therapy team is saving my life. They are highly skilled and compassionate. They exude pure love and care for clients. They have incredible talents at navigating different client personalities and needs whilst providing very fulfilling and educational therapy sessions"

"I think the whole team are just amazing, they work so hard and go out of their way. Alot of the staff are in recovery themselves and that really helps. It's such a supportive and safe environment and this helps the clients to then welcome in new people and be a really tight, supportive group"

"You are in the best hands and whilst they hold healthy boundaries, you know that they have your best interests at heart"

"The staff were very thorough, would always listen, were kind and trued to help you with whatever you needed "

"The nursing staff are incredibly attentive and supportive"

"I was scared but the staff were so kind and reassuring, it just felt like such a safe space where you were cared for"